Last updated: 17 November 2025
MeWellness (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in line with the Privacy Act 1988 and the Australian Privacy Principles (APPs).
1. Information We Collect
We may collect the following types of personal information:
Name and contact details
Delivery address
Email address and phone number
Payment and transaction details
Account login information
Website usage data and analytics
Device information, IP address, cookies and session data
2. How We Collect Information
We collect data when you:
place an order
create an account
sign up for newsletters
contact our support team
browse our website
engage with our ads or tracking pixels
3. How We Use Your Information
We use your personal information to:
process and deliver orders
verify payments
provide customer support
manage your account
send marketing emails (you may unsubscribe at any time)
improve website performance
comply with legal obligations
4. Disclosure to Third Parties
We may share your personal information with:
payment processors
courier and logistics partners
dropshipping suppliers
marketing and analytics providers (Google, Meta, etc.)
IT service providers
legal and regulatory authorities (if required)
Some partners may operate from overseas locations.
5. Cookies & Tracking
We use cookies to provide a better shopping experience.
They help with:
remembering your cart
personalising content
analytics
marketing retargeting
You can manage cookies via your browser settings.
6. Data Security
We take reasonable steps to safeguard your data using:
encryption
secure servers
restricted access
password-protected systems
No online platform is 100% secure, but we follow industry best practices.
7. Access, Correction & Deletion
You may request:
a copy of your personal data
correction of inaccurate details
deletion of your information (when legally possible)
opt-out of marketing communications
8. Contact
For privacy enquiries:
Email: privacy@mewellness.com.au